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Privacy Act
NLP Success Coaching & Therapies, and it's representatives
abide by the privacy principles contained in the Federal Privacy Act 1988
and the NSW Health Records and Information Privacy (HRIP) Act 2002 in
relation to information you provide to us.
Your health and business information collected for the purposes of coaching
or treatment, (filling out a form, discussed in consultation and noted,
discussed outside of consultation in relation to ongoing treatment and
noted) is:
- Relevant to the purpose for which it was collected
- Collected directly from you, or received from a third party with your
consent, such as a referral from your GP, podiatrist, physiotherapist
etc or in the case of a person who is physically or legally (eg person
under 18 years of age) incapable of giving consent then information
collected by a person who is responsible for you as defined by the Act
- Secure. All client / patient information is kept in secure storage
when not in use, or with a practitioner during treatment
- access to client / patient health information is limited to your treating
practitioner(s) and only health information relevant to a practitioner’s
discipline is shared. For example, information you provide to our Counsellor
may be shared with one of our Personal Trainers or Business Coaches
only with a) your consent, AND b) the information is relevant and will
assist the other practitioner’s treatment of you
- You are entitled to request access to information we have about you
on file. The HRIP Act requires that you do so in writing stating your
name and address and what type of information you seek. Please provide
five working days notice, as we will organise your treating practitioner
to be with you to explain or answer any questions. (Please note: Under
the HRIP Act there are 11 premises by which a request for access may
be refused. If we do so, we will notify you in writing stating the legal
restriction)
- Disclosure of your health/business information to people or organisations
outside of NLP Success Coaching & Therapies are limited to requests
by:
- Law enforcement agencies should you be reported as missing or
the law enforcement agency has reasonable belief that an offence
has been or may be committed by you
- Serious imminent threat to your life, health or safety or that
of another person
- With your consent
- For purposes of further health treatment eg a referral to another
health professional
Information relating to your racial or ethnic origins, political opinions,
religion, trade union or other professional / trade association membership,
sexual preference or activity, or criminal record made known to NLP Success
staff or representatives is only noted as far as it reasonably relates
to treatment of you or the provision of services for you.
As per our Code of Ethics we operate a non-discriminatory grou[, though
we will take steps to protect our staff or representatives, other clients
/ patients, and property should there be a risk of harm to such.
Health information about you that is sensitive will be used and disclosed
only for the purpose for which it was provided or a directly related secondary
purpose, unless you agree otherwise, or the use or disclosure of sensitive
information is required by law.
Should you wish to not receive or restrict the types of communication
from us, then you can at any time request such via email or letter.
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